Contact us at (888) 848-8923

Our Support Hotline is open 8:00 AM – 7:00 PM Eastern (Monday – Friday). 

We also offer remote support with TeamViewer.

Request support or search our Frequently Asked Questions

Click here to find easy-to-follow tips for troubleshooting your Haag-Streit or Reliance equipment, and keep it functioning properly. If you can’t solve the problem yourself, we are happy to help.

Online registration video for EyeSuite

You can register for EyeSuite both online & offline. Watch this short video on how to register EyeSuite online, but please contact us if you need instructions on offline registration.

EyeSuite software updates

Stay current with your Octopus or Lenstar EyeSuite Software versions. Simply make a request to update your software, and a dedicated software engineer will be in touch.



Register for your warranty

Take full advantage of your limited warranty by registering your product and stay up-to-date with product and software updates.

Request support by email

Need more support? A Haag-Streit representative will get back to you to answer your support issues after you fill out this form. 


Haag-Streit USA payment gateway

Visit our secure, dedicated payment gateway to submit a payment.

Submit customer credit application

Please return completed form to