At Haag-Streit, we understand how important it is for your clinic or practice to run seamlessly without interruption to your service. While we are proud to say that our products are the gold standard, naturally, service issues can still arise, which may lead to your equipment needing to be repaired by a service expert.

You want your device repaired quickly but with complete confidence in what’s covered, the timescales, and the cost. Our teams work across our global service network to advise the best solution, whether that’s arranging for your device to be repaired at one of our global service centers, carrying out a repair at your site, or even arranging for the delivery of a loan unit. The result: you remain fully in control, with minimal downtime at your clinic or practice.

Purchasing genuine Haag-Streit parts, be it a light bulb, a fuse, or a screw, is the best way to ensure optimum performance of your device. We provide fast access to customer installable replacement parts worldwide.

Remember, you can only purchase Haag-Streit manufacturer officially approved authentic spare parts directly from Haag-Streit or your local authorized Haag-Streit dealer. Non-manufacturer-approved spare parts will not be compatible or compliant with Haag-Streit's equipment standards and specifications. You may also face quality issues, such as defects, failures, or damages, that can affect the performance and, more importantly, the safety of your device.

Call us to learn more about obtaining genuine Haag-Streit spare parts.

This is your central destination for accessing essential resources. Browse through Frequently Asked Questions, EyeSuite registration instructions, software update requests, warranty registration, and support requests—all designed to streamline your experience and ensure you get the most out of your Haag-Streit products.